Patient Care Manager(Team Leader)Hospice

Requisition ID
Haywood Hospice and Palliative Care - IPU
Position Type
Work Schedule
Normal (Based on FT, PT, PRN)


LHC Group is the preferred post-acute care partner for hospitals, physicians and families nationwide. From home health and hospice care to long-term acute care and community-based services, we deliver high-quality, cost-effective care that empowers patients to manage their health at home. More than 60 leading hospitals and health systems around the country have partnered with LHC Group to deliver patient-centered care in the home. More hospitals, physicians and families choose LHC Group, because we are united by a single, shared purpose: It's all about helping people.

Registered Nurse who serves as a clinical leader for clinical staff in the hospice agency as well as an alternate for the Administrator if not available. The Patient Care Manager strives to assure regulatory compliance, clinical excellence, adherence to up-to-date Plans of care, and financial and administrative control of agency processes.




Additional Details

Essential Functions

* Assist Administrator with all patient care activities to ensure the delivery of safe, economical and efficient patient care which

adheres to relevant standards of accepted nursing, regulatory, medical practice and payer source criteria.

* Assists Administrator with employment of qualified personnel, verification of licensure or certification as required by law prior

to employment and annually thereafter, and certifies and maintains records to support competency of all agency personnel.

* Assists Administrator with formulation and maintenance of agency policy and procedure manuals that establish and support

the highest possible quality of patient care, cost controls, quality assurance and mechanisms for disciplinary action for


* Assists Administrator with supervision of the employee health program.

* Assists the Administrator with assurance of compliance with local, state and federal laws and promotes the health and safety

of staff and patients/families as well as the community through problem resolution, complaint investigation, refers impaired

staff to appropriate authorities, provides in-services to staff to promote the health and safety of the patient, to familiarize staff

with regulatory issues and agency policy and procedures.

* Assists Administrator with orientation for agency personnel and collaborates with Administrator on evaluation of agency


* Assists Administrator with compliance of regularly scheduled continuing education for agency personnel.

* Assists Administrator with oversight of care provided by staff promotes the health and safety of the patient.

* Assists Administrator to validate that agency policies are enforced.

* Assists Administrator with staff recruitment to ensure that adequate staffing is maintained

* Serves as a member of the Interdisciplinary Group, Quality Assurance Performance Improvement initiatives, Chart Audits and

participates in strategic agency planning. Participates in QAPI plan and processes.

* Functions as Alternate Administrator in absence of the agency Administrator.

* Serves as liaison between agency personnel and administration.

* Provides patient care according to plan of care as ordered by the physician

* Maintains strict patient confidentiality

* Maintains personnel file, completes assigned LHC Connect modules, and completes applicable in-services.

* Functions as a preceptor to new hires

* Any other duties as assigned





License Requirements
  • Current RN Licensure in state of practice.
  • Current CPR certification.
  • Current driver's license, valid vehicle insurance and access to a dependable vehicle, or public transportation.
Additional State Specific Requirements
  • LA: A minimum of two (2) years full time experience working as an RN. Two (2) years of full time clinical experience in hospice care as a licensed practical nurse may be substituted for the required two (2) years of experience as a registered nurse.
  • AL, AR, AZ, GA, ID, MI, MO, MS, NC, OH, PA, SC, TN, TX, VA, WA, WI, WV: No additional state specific requirements.


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