• Business Office Manager - Home Health

    Location : Facility Name
    Wuesthoff Health System Home Health
    Requisition ID
    2018-42017
    Location : Postal Code
    32940-7983
    Position Type
    Full-Time
    Work Schedule
    Normal (Based on FT, PT, PRN)
    CATEGORY
    ADMINISTRATIVE
    Location : City
    Viera
    Location : State/Province
    FL
  • Overview

    The full time Home Health Business Office Manager is responsible for coordinating and directing the non-clinical operations of the agency and ensuring that all duties are performed in a timely manner. The Business Manager is also responsible for ensuring that all administrative support to Executive Director and/or Clinical Director and data entry functions are operating effectively and efficiently.

     

    Wuesthoff Health System Home Health is a part of LHC Group, which is the preferred post-acute care partner for hospitals, physicians and families nationwide. From home health and hospice care to long-term acute care and community-based services, we deliver high-quality, cost-effective care that empowers patients to manage their health at home. More than 60 leading hospitals and health systems around the country have partnered with LHC Group to deliver patient-centered care in the home. More hospitals, physicians and families choose LHC Group, because we are united by a single, shared purpose: It's all about helping people.

    Additional Details

     

     

    • Maintains confidentiality of patient, agency and personnel information.
    •  Maintains accurate up to date records in accordance with Federal, State regulations and the Policy and Procedure Manual.
    •  Communicates effectively with patients, families and staff always using appropriate etiquette.
    •  Answers incoming calls and forwards to appropriate staff person or takes a message if the person is not available.
    •  Welcomes and assists all guests.
    •  Manages incoming, outgoing and interoffice mail/deliveries.
    •  Performs typing, faxing, scanning and coping tasks as requested for various staff persons.
    •  Inputs data into computer for insurance authorization and billing purposes.
    •  Orders and maintains accurate records of medical equipment and supplies.
    •  Responsible for informing staff of any changes, updates, etc., regarding admissions; discharges, visits, schedules; and clinical meetings as directed by the Administrator, Director of Clinical Services and/or Clinical Supervisor.
    •  Responsible for gathering and recording staff members’ daily records, i.e., mileage, visit times, etc.
    •  Collections of agency personnel renewables timely.
    •  Responsible for assisting with audits of patient information.
    •  Maintains accurate mailing lists of employees, patients, Medical Directors, physicians and contractors and forwards any changes to the Corporate Office.
    •  Participates in and assists with community activities, i.e., health fairs, conventions, community education programs, etc. as assigned by Director of Clinical Services and/or Administrator and serves as a positive agency representative.
    •  Prepares mileage and payroll reports as required.
    •  Create and monitor help desk tickets through internal ticketing system.
    •  Maintains accurate mobile device log of inventory.
    •  Performs duties in accordance of and under the direction/supervision as defined by the Agency’s organizational chart.
    •  Participates in appropriate team conferences, staff meetings, in-service and committees with physicians and agency staff to ensure continuity of care.
    •  Dependent upon agency structure and staffing, completes and submits all documentation, including clinical and progress notes in a timely manner according to agency policy.
    •  Adheres to Federal/ State guidelines rules regulations, statutes and law.
    •  Follows the Code of Conduct policy.
    •  Complies with corporate and departmental policies and procedures.

     

    Qualifications

    Licenses/Certificates:

    Must be a licensed driver with an automobile that is insured in accordance with state/or organization requirements and is in good working order.

     Must complete required department competencies to validate and maintain competency.

    Reasoning Ability: Attention to detail and good organizational skills. Ability to define problems, collect data, establishes facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

    Computer Skills: To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software and Database software; Electronic Medical Records software and associated tools. Must be proficient in the use of a PC and Microsoft Office Suite (Access, Excel, Outlook, Power Point and Word)

    Education: Minimum of high school education with diploma or GED, Associate degree preferred; preferably with administrative and computer background.

     

    Experience: At least one (1) year clerical experience in Home Health Care preferred. General knowledge of spelling, punctuation, grammar, medical records and office procedures. Effective delegation and supervision of administrative staff while promoting a positive teamwork environment.

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