• Business Manager (Office Manager) - Home Health - Hot Springs

    Location : Facility Name
    Elite Home Health
    Requisition ID
    2018-42097
    Location : Postal Code
    71901-5318
    Position Type
    Full-Time
    Work Schedule
    Normal (Based on FT, PT, PRN)
    CATEGORY
    LEADERSHIP
    Location : City
    Hot Springs
    Location : State/Province
    AR
  • Overview

    The Home Health Business Manager is responsible for coordinating and directing the non-clinical operations of the agency and ensuring that all duties are performed in a timely manner. The Business Manager is also responsible for ensuring that all administrative support to Executive Director and/or Clinical Director and data entry functions are operating effectively and efficiently.
     
    LHC Group is the preferred post-acute care partner for hospitals, physicians and families nationwide. From home health and hospice care to long-term acute care and community-based services, we deliver high-quality, cost-effective care that empowers patients to manage their health at home. Hospitals and health systems around the country have partnered with LHC Group to deliver patient-centered care in the home. More hospitals, physicians and families choose LHC Group, because we are united by a single, shared purpose: It's all about helping people. 


    Additional Details

    Essential Functions

    • Proficient with all aspects of data entry in operating systems as applicable, and Microsoft Office Suite including but not limited to Microsoft Excel, Word, and Outlook.
    • Maintains office/branch manuals as needed; i.e. administrative binder.
    • Responsible for the ordering of medical supplies and office supplies.
    • Responsible for submitting invoices to Home Office per policy timelines.
    • Performs technical billing audits per policy and follow-up with corrections.
    • Responsible for clerical functions in agency related to filing, work flow, etc.
    • Assures that all telephone traffic is managed in a professional, customer service oriented manner and is relayed to the appropriate people.
    • Responsible for customer service training for clerical and administrative support staff.
    • Participates in Performance Improvement Plan and processes.
    • Responsible for completion and tracking of PAFs (personnel action forms) references, health screenings, criminal background checks, and drug screens for new hires and existing staff if applicable.
    • Ensures completion and ongoing maintenance of HR/medical files for all agency employees and contract staff. (Ex. Primary Source license verification)
    • Payroll: Assures payroll accuracy. Run payroll integrity report; initial and file with unverified services and staff verified report.
    • Reviews OASIS Validation within 7 days of receipt of report and takes appropriate action.
    • Responsible for coordination of Personal Emergency Response Program including but not limited to: scheduling, deployment, cleaning, inventory management, and training of staff.
    • Responsible for the procurement of goods and services of the facility (ex. medical supplies, office supplies, and contracted services) within budgeted guidelines.
    • Responsible for monthly inventory of medical supplies.
    • Responsible for the annual distribution of physician satisfaction surveys.
    • Responsible for the timely evaluation of clerical support staff in conjunction with the Executive Director and/or Clinical Director.
    • Responsible for the day-to-day coordination, timely completion (reporting) and troubleshooting of all training and development activities i.e. new hire orientation, new to role training, and ongoing training and development
    • Assumes an active role in the coordination, facilitation, tracking and reporting of professional development of staff, ongoing skill development, and other mentoring activities.
    • Responsible for maintaining an office environment that fosters the professional growth and development of staff
    • Responsible for proficiency in and timely completion of the Business Manager Task List.
    • Coordinates outgoing and incoming mail for agency.
    • Assists with administrative duties related to the Human Resources department, including expediting recruitment advertisements, processing applications, and maintaining misc. databases.
    • Assists in the processing of paperwork related to injury and accident logs.
    • Assists the Executive Director and/or Clinical Director as needed in other agency processes and functions.
    • Any other duties as assigned.

    Qualifications

    Education Desired
    • BA Degree or equivalent working experience with supervision of administrative support staff.
    Experience Requirements
    • Three (3) years of management experience required.
    Skill Requirements
    • Demonstrates organizational, written/composition skills, and verbal skills.
    • Demonstrates typing skills, filing skills, and word processing skills (Microsoft Office Suite including Microsoft Word, Outlook, Excel, etc.)
    • Demonstrates ability to work independently.
    • Demonstrates strong process and people leadership abilities.
    • Demonstrates strong financial management skills.

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