LHC Group. Inc

  • Central Intake Coordinator, LVN (Home Health)

    Location : Facility Name
    DFW Home Health
    Requisition ID
    2019-67927
    Location : Postal Code
    75231-3833
    Position Type
    Full-Time
    Work Schedule
    Normal (Based on FT, PT, PRN)
    CATEGORY
    ADMINISTRATIVE
    Location : City
    Dallas
    Location : State/Province
    TX
  • Overview

    The Central Intake Coordinator (Licensed Vocational Nurse) in Home Health provides administrative support to Central Intake Teams by adequately triaging incoming calls and entering referrals in operating system. Receives and communicates accurate referral information within Central Intake as well as to Branches.

     

     

    DFW Home Health a part of LHC Group is the preferred post-acute care partner for hospitals, physicians and families nationwide. From home health and hospice care to long-term acute care and community-based services, we deliver high-quality, cost-effective care that empowers patients to manage their health at home. Hospitals and health systems around the country have partnered with LHC Group to deliver patient-centered care in the home. More hospitals, physicians and families choose LHC Group, because we are united by a single, shared purpose: It's all about helping people. 



    Additional Details

    • Answers phones and appropriately triages phone calls to Central Intake Teams.
    • Effectively communicates patient/referral information to appropriate Central Intake Staff and branches.
    • Obtains demographic and clinical information from clients, physicians office and other referral sources to compile referrals.
    • Coordinates communication of referral information with Central Intake Nurses.
    • Transfers High Tech/nurse specific referral calls to Central Intake Nurses.
    • Triages incoming calls and messages from referral sources, etc. Relays messages as appropriate or transfer to voice mailbox.
    • Coordinator must exercise discrimination and diplomacy on obtaining information from callers for persons not immediately available.
    • Provides general information about agency services to patient family, and other referral sources as needed.
    • Data enter Central Intake and branch referrals into the mainframe as needed.
    • Attends and participates in workshops, continuing educational programs, seminars, etc. to keep abreast of current departmental changes.
    • Attends and participates in annual in-service training programs.
    • Manages patient ping feed throughout the day, in applicable markets.
    • Disseminate patient ping data to appropriate PCM, field clinicians, or sales representative, in applicable markets.
    • All other duties as assigned.

     

     

    Qualifications

    Education Requirements
    • Current LVN licensure in state of practice.
    Experience Requirements
    • Minimum of one to two years experience in office procedures.
    • Minimum of one to two years Insurance/Medical experience.

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Need help finding the right job?

    We can recommend jobs specifically for you! Click here to get started.