LHC Group. Inc

Area Vice President of Operations (Home Health - Remote

Location : Facility Name
LHC Group Inc Home Office
Requisition ID
2020-87892
Location : Postal Code
10001
Position Type
Full-Time
Work Schedule
Normal (Based on FT, PT, PRN)
CATEGORY
LEADERSHIP
Location : City
New York City
Location : State/Province
NY

Overview

Area Vice President of Operations (Home Health) - New York & Connecticut
 
The Area Vice President is responsible for oversight of assigned region as it relates to implementation and maintenance of administrative practices, agency philosophy, goals, and policies which assure compliance with applicable state and federal regulations; coordination and completion of assigned projects to effectively support the immediate and long range objectives of the company; enhancement of the profitability of assigned agencies; motivation and retention of qualified staff; and assurance of the quality of services delivered. This position also acts as a liaison with management staff and other departments throughout the company.
 
LHC Group is the preferred post-acute care partner for hospitals, physicians and families nationwide. From home health and hospice care to long-term acute care and community-based services, we deliver high-quality, cost-effective care that empowers patients to manage their health at home. Hospitals and health systems around the country have partnered with LHC Group to deliver patient-centered care in the home. More hospitals, physicians and families choose LHC Group, because we are united by a single, shared purpose: It's all about helping people. 

Additional Details

Essential Functions

  • Ensures adherence to the Care Management Model within all assigned agencies and on an ongoing basis
  • Participates in and helps to facilitate the QAPI planning and processes, reporting, and improvement action plans in assigned agencies. This includes the oversight of all occurrences, complaints, negative trends, performance improvement issues, patient/family satisfaction scores, and concerns
  • Reviews assigned agencies monthly financials relative to all aspects of the operation to assure that quality patient care is delivered in the most cost-effective manner
  • Reviews weekly metrics, claims alerts, productivity, and census reports and follows up on negative trends as needed for assigned agencies
  • Reports to the Division President on all operational, financial, risk management, compliance, staffing, business development and patient care issues
  • Reviews monthly and quarterly operational and market development financials with Division President for assigned agencies with follow-up for variances
  • Oversees current budget and budget forecast for assigned agencies
  • Assists Division President, Regional VP of Sales, and Account Executives in identifying and implementing Business Development opportunities in assigned agencies
  • Works closely with the Executive Directors and Account Executives to drive a vision of appropriate growth by focusing every team member on the needs and expectations of the referral community and patients
  • Knows the features and benefits of the services provided by the Division and is able to articulate competitive advantages, specialty programs, and Medicare/Medicaid guidelines.
  • Reviews and approves, with Human Resources guidance, all personnel decisions including, but not limited to, terminations, suspensions, new hires and grievances as needed for assigned agencies
  • Mentors Agency Executive Directors regarding each assigned agency's fiscal, clinical, census and quality metrics
  • Ensures adequate staffing of assigned agencies as well as adequate staff education and evaluations
  • Acts as liaison between Agency staff, Management Team, and Senior Leadership Team
  • Reviews annual staff satisfaction results for assigned agencies and assists with action plan for all Tier 2 and Tier 3 agencies
  • Conducts regularly scheduled conference calls and|or agency visits with Administrators of assigned agencies reviewing and evaluating overall operations, clinical processes, business development opportunities and possible adverse trends/concerns in assigned region
  • Supervises and provides timely performance evaluations to Executive Directors in assigned region
  • Acts as a liaison between business contacts and/or partners regarding assigned agencies fiscal and quality performance, including participation in the quarterly reporting process
  • Facilitates agency participation in community awareness, education, and service-oriented projects in assigned regions
  • Responsible for compliance in assigned agencies with all regulations, laws, policies and procedures that are applicable to home health/hospice and Medicare/Medicaid issues when applicable. Mentors and collaborates with Agency Executive Directors to ensure compliance in these areas.

Qualifications

Experience Requirements
  • At least three years of documented experience in discipline with at least one year of full time experience in a hospice, home health, or oncology setting.
  • The Area VP of Operations will not hold any simultaneous/concurrent employment by any other licensed health care/hospice agency (excluding Arkansas and West Virginia).

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